Studio fees are charged for event registrations, dancer entries, and any custom fees set by the event organiser. Here is how the payment process works.
Understanding Your Fees
Your total fees are made up of:
- Registration fee: a flat fee for registering your studio for the event (if applicable)
- Entry fees: charged per routine/entry, based on performance type
- Custom fees: any additional fees set by the organiser (e.g., music editing, late entry)
View your full fee breakdown on the Fees page in your Studio Event Portal.
Payment Methods
Payment methods and instructions are set by each event organiser. Common methods include:
- Bank transfer / EFT: the organiser provides their bank details and reference number format
- Cash: payable at the venue or studio
- Card payment: if the organiser accepts card payments
Check the payment instructions on your Fees page or in the event information for specific details from the organiser.
Payment Due Dates
The event organiser sets payment deadlines. These are typically displayed:
- On your Fees page in the Studio Portal
- In the event information section
- In any communications from the organiser
Tracking Your Payments
Once the organiser records a payment against your studio:
- Your Paid to organiser figure updates on the Fees page
- Your Still owed to organiser figure decreases accordingly
- Your payment status changes from UNPAID → PARTIALLY_PAID → PAID
Click Payments to the organiser on the Fees page to see each recorded transaction with date, amount, method, and notes.
What your dancers' families pay you is a different matter, tracked on the Dancer accounts page. Recording money there never changes your bill from the organiser.
Important Notes
- Kompdesk does not process payments directly. Payments are handled between you and the event organiser
- The organiser records payments in the system after receiving them
- If you believe a payment has not been recorded, contact the event organiser directly
- Receipts and confirmation are managed by the organiser