When the organiser has switched on event media, the event portal has a My Media page (called Event Media in the studio portal). It lists the photos and videos from each photographer or videographer at the event, for the routines your dancer, or your studio's dancers, took part in.
Where to Find It
- Dancers and independent dancers: My Media in the left menu of the event portal
- Parents and guardians: open your child's event portal, then My Media
- Studios: Event Media in the studio portal menu
The page only appears once the organiser has made media available to families. If you cannot see it, nothing has been published for you yet.
What You See
Each photographer or videographer has its own block, because families may get media from more than one provider. Inside a block, routines sit under their section heading. A provider may also give one link for a whole day: it shows as Whole day above that day's routines, for everyone who danced that day. Media that is not linked to a routine, such as general event photos, has its own section at the end.
What a block offers depends on how that provider shares its media:
| You see | What it means |
|---|---|
| Previews of photos and videos | The provider's media is hosted on Kompdesk. Previews are smaller and watermarked |
| Download | The file is included, or you have bought it. A provider that shares files from its own server shows each file's name, type and size (for example 001.mp4, MP4 video, 187.6 MB) with its own Download button |
| Buy with a price | You pay for that item before you can download the full quality original |
| Open or Open at the provider's name | The provider sells or shows the media on its own website. The link opens in a new tab |
| One link for everything | The provider keeps all of its media in one place and gives you one link to it |
On a Phone
- Download saves the file to your phone with its own name.
- Opening a video preview works on iPhone and Android
- A link that has been open for about ten minutes may have expired. Press Download again for a fresh one
Why Is Nothing Showing?
- The organiser has not turned media on yet. Ask them
- The provider has not been set up or paid for yet. Families see a provider's media only once the organiser has completed that
- The photos are not linked to your routine yet. Provider teams tag media to routines after the event. Check again, or look in the general section
- You are signed in as a different family member. Use the dancer switcher to select the right dancer
Media is kept for 12 months after the event.